FAQ

Shopping at Sunglassville.com

We are here to offer you customized sunglasses at value effective prices. You can browse through the products at your own pace and start buying them.

• Go to the category of your interest shown on the left hand side of the website.
• Click on "View details" to learn more about the product that you have chosen.
• If you like the product, enter other required information such as 1st arm imprint, 2nd arm imprint and quantity and click on ADD TO CART and you will be led to the shopping cart page.
• Choose proceed to move ahead or continue shopping to make other choices. By proceeding you will get into the login page.
• If you are a new customer, create an account here or if you are an existing customer, login using the login details. You can even try Express Checkout (Enter contact information, shipping address, payment method, etc).
• Check add to cart to purchase the product. This will lead you to the shopping cart page. You can remove the order if you are reconsidering your choices or click on the checkout option to proceed further.
• Choose the right shipping method and proceed.
• Choose the most suitable payment method and continue.
• Click on product confirmation on the checkout confirmation page to continue with the order.
• You can upload your artwork, if any, at the order checkout page or send it by email to and complete the order.

What to Expect After Ordering?

After ordering you are just few steps away from the final product.

An email-confirmation will be sent to your inbox (email id provided during registration) and you can see it and confirm your order. If you haven't uploaded any artwork while ordering, you can upload it at the end of the product confirmation page.

After sending your artwork, our customer service executive will contact you through email to confirm the requirements. If this email exchange brings you no satisfaction, then try reaching out to us @ 855- 657-4233.

Next, a free design proof will land up in your mailbox within the next 24 hours. You can make any suggestions or changes until you are satisfied with the outcome.

Once you have approved the artwork payment needs to be done through credit card, debit card or PayPal. Next, your order goes into production and will be delivered at your doorstep within 1-10 business days.

Artwork

Once you have selected the right kind of eyewear, you can get it customized with the artwork easily by

• Uploading your artwork at the end of the check out confirmation page or by emailing at .
• You can send it in formats such as -.PS, .EPS, .AI, .PDF, JPEG and so on. While sending files in bitmap and JPEG formats make sure to keep a resolution higher than 300 dpi.
• Take care to convert your fonts into pats and outlines.
• Choose CMYK color mode.

If you don't have any artwork in possession, then we can create one for FREE and you are going to receive this FREE e-DESIGN PROOF in the next 24 hours. As well, we offer free unlimited proofs!

PMS Match is offered on all sunglass products on this website. Imprint color can be chosen against each product specification window.

Free samples are available for certain products. Samples being shipped outside of the USA, Hawaii or Alaska will require payment of shipping charges. You can always get connected with our executive @855-657-4233 to know more.

Can I design the artwork myself at Sunglassville?

Yes. You can design your own artwork in easy steps! Hit the "Please change it as "START CUSTOMIZING" button " button at the product page to get started. Choose your favorite font, type the text; insert images from clip art gallery and preview your design. Once you complete the artwork, save and proceed to cart; or come back later to upload the artwork. Put on your creative caps and come up with your best artwork; Not in a mood? Our creative team can help to get your artwork designed.

Shipping

After completing the order, here are certain things about shipping which you should be aware about.

The product is delivered within 1-10 days after ordering. It generally takes 1-7 business days for the production and another 2-5 days for shipping as per the choice made. Customers can choose from options such as Ground Shipping, Standard Overnight or FedEx (2 day shipping).

• All USA states and territories, excluding PO Boxes
• All Canada provinces and territories
  Receiver is responsible for any applicable duties, taxes and fees.
• Not all shipping methods are available for all shipping addresses or for certain items.

If you have plans to split the order and send it to different locations within the USA, then we can help you. Get in touch with our customer care @ 855-657-4233 to know more about it.

*Orders to some locations may take time. Typically the products are dispatched within 2 -5 business days after production, but it may get delayed due to the socio-political-weather conditions prevailing in the area.

Yes. When an order is shipped to multiple locations, actual shipping charges will be applicable.

There are many factors that will affect production and delivery times. Orders are subject to possible standard shipping and production delays that are out of our control. However, if you are working with a tight time frame, please contact our customer service department at 855-657-4233 and we will do our best to help you out with rush production and/or expedited shipping.

Getting Over Ordering Fiascos

• If you have made any mistake while ordering, such as filling wrong delivery address or choosing the wrong sunglass, then please inform our customer service team right away, we will make suitable arrangements. You can contact our customer service team at or call at 855-657-4233 (Toll Free). You need to give us your right name, surname, delivery address, order number and other details. We will make the requisite changes at the earliest time possible.
• You cannot order lesser than the minimum. In special cases, you can approach us or get in touch with our customer care executive @ 855-657- 4233.
• You can cancel or change the order prior to production. Once an order goes into production, we are helpless and cannot accept any cancellation. We suggest you make up your mind and make as many changes and corrections before the order goes into the production stage.

Payment - Your Giant Leap Towards Value-Effective Customized Sunglasses

You can pay us through Credit Card, Debit Card and PayPal.

*Payments can be made at the time of ordering or after the approval of artwork.

Privacy - Your Online Privacy is Precious to Us

Your privacy is important to us and we strive to offer you a safer shopping time at Sunglassville.com. Please read through our privacy policy to know more.

General Information

Spectrum of solar radiation is differentiated into ultraviolet, visible light and infrared radiations and remain invisible to the human eye. We are vulnerable to UV radiations and continuous exposure to it may lead to severe eye inflammations such as blindness, macular degeneration, cataract, etc.

One can protect their eyes from UV radiations by wearing good quality sunglasses. Wearing cheaper sunglasses with no specialized filters will do more harm to the eyes. The low quality sunglasses dilate the pupil and lead the harmful rays to eyes thereby damaging it forever. So, it's better not to use low quality sunglasses.

You can wear sunglasses daily when stepping outdoors. It is best to wear sunglasses under the scorching heat of summer or during winter when UVR is higher. People who are into sports should especially wear sunglasses because they are directly exposed to the sunlight.

Adventure seekers and skiers should wear it always because UVR is higher at altitudes than at sea level.

A sunglass is all about frames and lenses. Most of the sunglass frames are flat and can be easily tucked in shirts or in plastic cases. Today, many sunglass stores also offer sunglass accessories for protecting and managing these sunglasses in a better way. Lenses are available in all colors of the spectrum. The sports sunglasses are made up of polycarbonate lenses and offer protection when working in hazardous environments.

Yes, we offer only high quality and authentic sunglasses because low quality ones are utterwaste.

• Neon Sunglasses
• Oahu Sunglasses
• Party Sunglasses
• Rubberized Sunglasses
• Classic Sunglasses
• Navigator Sunglasses
• Fun Sunglasses
• Novelty Sunglasses
• Retro Sunglasses
• Sport Sunglasses
• Fashion Sunglasses
• Designer Sunglasses
• Clip On Sunglasses
• Printed Lens Sunglasses

Trademarks

We assume that you are the sole owner of trade marks which you have sent us for imprinting over sunglasses.

Guarantees

With no third party between us, you get to enjoy the lowest price in the promotional industry with no compromise in the quality.

We offer 100% order satisfaction and if you experience any issues with manufacturing or shipping, then you can always get in touch with us @ 855-657-4233.

Where can I get updates on new products and offers?

Customers are the core of our business and they will always remain special to us. We have decided to honor their contribution by keeping them posted about our special offers, discounts, product, coupons and others. We request all to become our "special valued customers" by following us on social media platforms or registering with us.